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External Relations for Planners
This course teaches customer service concepts, skills, and strategies to reflect well on planning organizations, and also make planners more effective in their work.
Digital Publishing for Planners
This course identifies popular digital publishing methods, and explains tradeoffs between user-friendly self-publishing tools and premium hosting services.
Writing a Press Release
At the end of this course, you will feel confident in establishing your audiences and crafting language that provides the most impact in your press releases.
Mastering Mailchimp
In this course, we will review the Mailchimp email-publishing platform and create a simple, engaging e-newsletter.
Crowdsourcing and Urban Planning
Crowdsourcing is the gathering of ideas, content, voices, and services by leveraging the collective intelligence and wisdom of crowds.
Beyond Complete Streets for Walking and Biking
This course covers current practices in planning and implementation of infrastructure for biking and walking.
Transit Planning: The First/Last Mile
This course covers the range of elements needed to boost access to transit, with a focus on door-to-door transportation from a destination to a transit station.
Introduction to New Mobility
The course on "New Mobility" covers the gamut of technological advancements where planning, transportation, and infrastructure design intersect.
Storytelling for Planners
This course will teach planners how to adapt proven storytelling methods employed by creative artists for centuries. We will cover the storytelling applications to analog and digital outreach methods.
Blogging About Planning
In this course we will review how blogs are used as planning tools to educate and engage participants in community decisions.
Getting There
Getting There was produced by planners in New Hampshire to inform other planners of the concepts and benefits of universal design. The big idea illustrated by the film is that a built environment designed with the needs of the visually impaired in mind would be universally accessible for every single member of the community.
Best Practices for Community Engagement
This course provides you with solid understanding of the benefits to community engagement, the psychology of public participants, an overview of the tools and tactics to choose from and advice on the creation of a public engagement plan to meet the needs of your projects.
Planning and Promoting Your Community Engagement Process
This course provides you with a step-by-step process for designing an effective public engagement process.
MetroQuest Public Involvement Software: In Practice and In Action
This course provides an introduction to working with MetroQuest, what it helps planners achieve, and some of its most important features and capabilities. The course also presents a series of case studies to demonstrate the results MetroQuest has achieved for a wide range of planning projects.
Introduction to Healthy Communities
This course provides an overview of the healthy community movement and the relationship between health and planning.
Comprehensive Planning for Healthy Communities
This course covers the process of incorporating public health goals into a General Plan or Comprehensive Plan for a region, county, city, town, or neighborhood.
Regulating Electronic Message Centers
This course provides practical, solution-focused guidance for regulations that leverage digital sign technology while protecting community aesthetic values and safety concerns. This course is available for free.
Writing for Planners: Documents that Work
This course reviews the different types of documents planners are called on to write—from one-page memos to complex master plans—and apply a simple writing approach that ensures the document's points are complete, compelling, and accurate.
Editing for Sense and Accuracy
This course reviews approaches and tools to make editing routine and useful. At the end of this course, you will know how and when to edit. You'll be able to set up a style sheet, apply it to a document, and refine your work to create a polished document.
Producing Engaging Documents
Learn to combine text and graphics into a coherent document. At the end of this course, you will be able to identify all the elements of a document, understand their purpose, and use them effectively.
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