Experts acknowledge that culture is a fuzzy construct. However, with the globalization of work, there is a growing imperative to understand cross-cultural differences. One does not even need to leave a country to encounter cross-cultural differences. They are all around us in both work and social settings.
This course presents two frameworks for understanding cultural differences: the Hofstede framework and the Trompenaars framework. Both frameworks are named after the Dutch researchers who developed them. The Hofstede framework consists of six dimensions: individualism vs. collectivism, high vs. low power distance, high vs. low uncertainty avoidance, masculinity vs. femininity, indulgence vs. restraint, and short vs. long term orientation. The Trompenaars framework consists of seven dimensions: individualism vs. communitarianism, sequential vs. synchronous time, specific vs. diffuse, achieved vs. ascribed, universal vs. particular, internal vs external control, and affective vs. affective neutral.
Each of these dimensions contribute to an understanding of the differing attitudes and values that influence the ways cultures perceive the world. At the end of this course, participants should have a basic understanding of some of the theoretical dimensions of culture that contribute to cross-cultural differences. It should be noted that this course is not a series of dos and don’ts when working in or with different cultures. Rather, it is an inquiry into value and attitudinal differences that occur in different cultures.
This course is approved for 1.25 AICP CM Credit.